Bridging business strategy, luxury clienteling, and technical execution.
An operations and management professional with a track record of driving revenue growth in fast-paced environments, optimizing client retention, and leveraging emerging technologies to streamline business systems.
Strategic Operations
Managing inventory workflows, coordinating cross-functional teams, and implementing scalable business processes.
High-Value Clienteling
Building long-term retention frameworks, relationship management, and executing premium brand experiences.
Technology Systems
Deploying IT support workflows, analytical data tools, and exploring enterprise AI integration to optimize productivity.
Fendi & Gucci North America
Led client-facing sales strategies, managed high-value portfolio tracking, and supervised floor operations to consistently exceed quarterly revenue KPIs. Mentored team members on premium operational standards and strategic CRM utilization.
Natoora Warehouse • Brooklyn, NY
Streamlined supply chain logistics, inventory sorting, and fulfillment accuracy under tight, time-sensitive operational schedules. Collaborated across logistics pipelines to maximize daily warehouse efficiency.
B.S. in Business Administration
SUNY Empire State University
- Google IT Support Professional Certificate Systems administration, network protocols, OS environments, and security baselines.
- AI For Everyone DeepLearning.AI — Technical strategy, machine learning engineering frameworks, and data science integration.